Vidhance
Privacy Policy
Privacy Policy
1: VIDHANCE care for your privacy
You should always feel secure when you provide personal data to VIDHANCE AB (”VIDHANCE” or the ”Company”). By this privacy policy VIDHANCE wants to present how we secure that your personal data is processed in accordance with applicable legislation. Your personal integrity and trust is important to us.
This privacy policy provide you information on how VIDHANCE process and use your personal data when applying for a job position, visiting our website (www.vidhance.com) or when representing a company which is a client, potential client or partner to VIDHANCE. This privacy policy also describes your rights and how you can use them against VIDHANCE.
If you have questions regarding VIDHANCE privacy policy, please feel welcome to contact the Company by sending an e-mail to info@vidhance.com.
2: Controller
Vidhance AB, registration number 556730-9751, Kungsängsgatan 12, 753 22 Uppsala, Sweden, is the controller for the process of your personal data and is therefore responsible to ensure that your personal data is correctly and safely processed in accordance with applicable legislation. You can find the Company contact information under the section ”Contact” below.
3: What personal data does Vidhance process?
Personal data means all types of information which can, directly or indirectly, be used to identify a living physical person. It is information about you and your person. Examples of personal data is names, contact data, pictures of you and IP-address.
Processing means all types of actions with personal data, such as collecting, storing, using, processing and transferring personal data.
Company representatives:
The Company collects and stores information of you that is needed in order to contact you as a representative for a company/organisation. Such information could be name, title, postal address, e-mail address and phone number. Your personal data is usually collected from the company/organisation that you represent, but in some cases directly from you. VIDHANCE can also collect personal data of you from VIDHANCE other partners. Moreover, the company uses external information services in order to, if necessary, collect supplementary information such as title and contact information.
Visitors of the website:
The Company collects information about you that is needed in order to improve, streamline, simplify and develop our website, such as IP-address, MAC-address, information from cookies or other similar information (device information).
Recruitment (job applicants):
The Company collects information about you that is needed in order to recruit suitable persons for positions within the Company. Personal data that is collected for the purpose of recruitment is name, postal address, e-mail address, phone number, CV and other personal data you choose to provide us with.
4: VIDHANCE’s processing of your personal data
4.1: For company representatives and partners
What information we collect about you, for what purposes we process your personal data and what legal basis we use for each processing follows from the table below.
| Categories of personal data | Purpose of processing | Legal basis for processing |
|---|---|---|
| ”Personal and contact information”, such as name, address, telephone number, title etc. | In order to keep contact with a representative for the company regarding delivery of VIDHANCE’s products, performing of services, other delivery of products, machine service or service of office equipment etc. | The processing is necessary for the performance of the agreement with the client, which is the company you as a company representative represents. The processing is necessary for the purposes of VIDHANCE’s legitimate interest in the performance of the agreement with the client and to administrate the relationship between you, or the company/organisation you represent, and VIDHANCE (legitimate interest). |
| ”Personal and contact information”, such as name, address, telephone number, title etc. | In order to comply with legal obligations, such as safety requirements and accounting requirements. | The processing is necessary for the Company’s compliance with legal obligations. |
| ”Personal and contact information”, such as name, address, telephone number, title etc. | Enable marketing and communication of VIDHANCE’s progress in developing products, such as the Vidhance software, to improve video quality, to promote cooperation and other business relationships. | The processing is necessary for the purposes of VIDHANCE’s legitimate interest of marketing its business and its products to the company/organisation that you represent (legitimate interest). |
4.2: For visitors of VIDHANCE’s website
What information we collect about you, for what purposes we process your personal data and what legal basis we use for each processing follows from the table below.
| Categories of personal data | Purpose of processing | Legal basis for processing |
|---|---|---|
| ”Device information”, such as IP-address, MAC-address, information from cookies and similar. | In order to develop our website and make it more user friendly based on your use of our website (www.vidhance.com). | The processing is necessary for the purposes of the Company’s legitimate interest of improving, streamlining, simplifying and developing its website and for the purpose of attracting mote clients and partners and publishing information of progress and product development in the Company (legitimate interest). |
4.3: For job seekers
We can receive your personal data directly from you or from staffing, recruitment or employment rental companies that you apply through.
What information we collect about you, for what purposes we process your personal data and what legal basis we use for each processing follows from the table below.
| Categories of personal data | Purpose of processing | Legal basis for processing |
|---|---|---|
| ”Personal and contact information”, such as name, address, telephone number, e-mail address, CV, and other personal data you choose to provide us with. | In order to, in connection with recruitment, be able to determine who is best suited for a certain position, and to make sure that the person concerned has the right competence. | The processing is necessary for the purposes of the Company’s legitimate interest of employing the right personnel and to ensure that competent persons work for the Company (legitimate interest). |
5: Storage period
VIDHANCE will not store your personal data for a longer period than what is necessary in order to fulfil the purposes for which the data was collected, or for as long as VIDHANCE is obligated to store your personal data in accordance with law, or to safeguard VIDHANCE’s legal interests, e.g. if there is a legal process. Your data will then be deleted.
Some personal data will, in purpose of complying with relevant accounting law, be stored for seven years, counted from the end of the calendar year when the financial year, to which the data belonged, terminated.
Contact information to company representatives is stored during the period of time that VIDHANCE assess the data necessary to maintain the relationship with the company/organisation. The data will be deleted when VIDHANCE is informed that the data is no longer adequate or relevant for the purpose, or when the representatives so demands.
For more detailed information on how long VIDHANCE stores specific personal data, please contact VIDHANCE, see contact information under the section ”Contact” below.
6: Transfer of personal data to third party and third country
VIDHANCE will not transfer personal data to any third party, unless the Company is required to do so by means of a legal obligation, or when necessary for VIDHANCE to fulfill its commitment to you and its clients and partners. Your personal data will not be sold to a third party in the purpose of advertising. The table below lists situations when your personal data can be transferred to a third party.
| Third party | Reason for transferring personal data to a third party |
|---|---|
| Suppliers of cloud services | VIDHANCE stores some information in cloud services, why is some of your personal data can be transferred to suppliers of such services. |
| Suppliers and partners | VIDHANCE might transfer your personal data to different suppliers to our business in case the data is needed for the suppliers or partners to fulfill their commitments against VIDHANCE. |
| Authorities | Personal data could be transferred to authorities (also to foreign authorities) when it is needed in order to compile with legal obligations. |
VIDHANCE strive to process all your data inside the EU/EEA. VIDHANCE will not transfer your personal data to any country outside the EU/EEA besides what is said below. If personal data is transferred to any country outside the EU/EEA, VIDHANCE will take actions to ensure that the personal data continues to be protected and will also take the actions needed to, in a legal way, transfer personal data outside the EU/EEA.
VIDHANCE uses suppliers of software for product developing and internal organisation, suppliers of marketing services, and suppliers of cloud services, such as Google and Amazon, which have their servers in the USA. Due to VIDHANCE’s use of these suppliers’ services and software, your personal data could be transferred to the USA. The personal data VIDHANCE collects of you when using VIDHANCE’s intranet and website could be transferred to Google in the USA, through Google Analytics. VIDHANCE has secured that your rights are protected in case of transferring of personal data to the USA by the above-mentioned suppliers’ connection to the EU-US Privacy Shield. More information is available at www.privacyshield.gov.
7: Social Media
Regarding personal data that occurs and is processed on social media, such as Facebook, Twitter, LinkedIn and Vimeo, we refer users to the privacy policies of each media for information on how personal data is processed. According to VIDHANCE the purpose of processing is to enable representatives for clients, potential clients and partners to interact and have contact with VIDHANCE through social media. This in order to contribute to a good relationship between VIDHANCE and its clients and partners as well as to make VIDHANCE’s customer service easily accessible through several channels. The processing is necessary for the purposes of VIDHANCE’s legitimate interest of marketing its brand and its products to clients, potential clients, and to partners (legitimate interest).
8: Your rights
Provided that VIDHANCE is the controller of your personal data, you have the right to, whenever and without cost, obtain a register with information of what personal data that is registered on you, the purposes for the processing of this personal data and information of where this personal data has been collected, and to which recipient the data has been transferred to, or will be transferred to. You also have the right to, in the register, receive information of the predicted period of time under which the data will be stored or the criteria used to determine this period. A request of obtaining of such information should be written and sent to VIDHANCE on the given address under the section ”Contact” below.
You have a right to data portability, which means that you may under certain circumstances have your personal data re-submitted to you, in a structured and accessible format, for transfer to another user/processor.
VIDHANCE will on your request or its own initiative correct, unidentify, supplement or delete data that is discovered to be false, incomplete or misleading. VIDHANCE is in some cases obligated to process your personal data even though you have requested them to be deleted.
You may under certain circumstances request that VIDHANCE restricts the processing of your personal data (e.g. if you question if your personal data is correct or if the processing is legal). You also have a right to object against the processing under the given circumstances in applicable personal data legislation.
If you wish to exercise any of the rights set out above or if you have any questions regarding personal data that VIDHANCE have, or questions regarding this privacy policy, please do not hesitate to contact VIDHANCE (for contact information, see section ”Contact” below).
Should you be dissatisfied with VIDHANCE’s processing of your personal data, please contact VIDHANCE, and VIDHANCE will do its best to meet your complaints. Your integrity is very important to VIDHANCE, and VIDHANCE always strive to protect and secure your personal data in the best possible way. Should VIDHANCE nevertheless, in your opinion, fail in this ambition, please note that you are also entitled to lodge a complaint with the Swedish Data Protection Authority.
9: Cookies
VIDHANCE use cookies for the purpose of providing certain functions on our website www.vidhance.com, and to improve our website and deliver a better, more personal service. The information is stored as a file containing encrypted login data. The information is used for automatic log in and to remember eventual settings on the website. VIDHANCE use cookies in accordance with the VIDHANCE policy for cookies, see www.vidhance.com/cookies/.
10: Links to other websites
On www.vidhance.com, links to external websites that VIDHANCE does not control may occur. These websites do not fall under the scope of this privacy policy. VIDHANCE takes no responsibility for the content of websites that are linked from www.vidhance.com.
11: Contact
If you have questions regarding how VIDHANCE process your personal data, or if you want to exercise your rights, please contact VIDHANCE on info@vidhance.com, by telephone on +46 18 474 99 90, or by letter to Vidhance AB, Kungsängsgatan 12, 753 22 Uppsala, Sweden.
12: Changes to this privacy policy
VIDHANCE has the right to whenever change this privacy policy. If changes of this privacy policy are made, VIDHANCE will publish the changed privacy policy on www.vidhance.com with information about when the changes enter into force. VIDHANCE will also, in the best way possible, inform clients and partners.